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I used to think teachers were Over The Top when their syllabus included a paragraph on how to properly send an email, but — lord. We’re barely into week two and some of the emails I’ve received are wild. No, ‘Hello!’ No, ‘I have a question!’ Today’s best was: ‘Archive-It is broken’ with no subject and no further information.

@sabrams I get "X is broken" emails from colleagues with whom I've been working for a decade, and who should damn well know better because I've told them multiple times that I need more information than that. So yeah, I totally get the overly detailed syllabi. *sigh*

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